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I haven't received my cash out
I haven't received my cash out

More information around cashing out in The Plug

Daniel Feeney avatar
Written by Daniel Feeney
Updated over 3 years ago

Congratulations, you did it! You're cashing out! At the moment, our team manually processes every cash out to ensure it gets to you smoothly.

The cash out process takes 3-5 business days to process from our end. In addition, for bank-to-bank transfers like ACH or e-check, there may be an ADDITIONAL processing time of 3-5 business days.

We do not issue cash out on weekends; these will be processed at the beginning of the workweek.  

If you've initiated a cash out and have been waiting more than 5 business days, please reach out and we'll be more than happy to check in on the payment for you. 

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